Here's what one of our Employees had to share...

"I was actually the first server hired in The Villages 21 years ago. Since then I have opened four Country Club restaurants, hosted national TV golf events and met many famous people. I have been given every opportunity to grow with The Villages. It's paradise to live here, and its also paradise to work here!"

Laurie Lape
Country Club Restaurant
General Manager,
The Villages

Job Title: Billing & Customer Service Manager (full-time)
Job Description: Under the general direction of the Finance Director, directs and oversees the department’s daily customer service, utility, trash and amenity fee billing and collection operations to ensure smooth functioning of administrative financial functions that receives two of the three largest sources of revenue for the operation of the Districts. Works with a general outline of tasks to be performed within the areas defined below and, with minimal supervision, develops work methods and sequences to successfully accomplish these duties within the designated timeframes. Performs complex administrative duties in support of the Finance Director, as well as other professional and non-professional staff of the Finance Department. This is a multi-faceted position responsible for working with all levels of management, supervises 17+ members of the Finance Department, and deals directly with resident inquiries, the water utility, software, and utility engineer vendors, water and wastewater contract services vendor, other department supervisors and staff, other government entity representatives and the general public. Additionally provides support to other department supervisors and works on projects as assigned. Supervises the maintenance of the complete utility billing accounts receivable sub-ledgers for the Village Center Service Area, Sumter Landing Service Area, North Sumter Utility, Village Water Conservation Area, Central Sumter Utility and Sumter Water Conservation Area. Monitors the billing and collection of over 53,000 monthly bills that results in the collection of over $138 million in annual revenue for the Districts. Works independently in preparing analytical reviews of the collection process, including delinquent accounts receivable and collections. Supervises the issuance of liens on delinquent properties, and the disconnection and reconnection of water service for nonpayment. Deals with a wide variety of customer issues with a positive demeanor and trains staff to deal with customers in a customer friendly, business-like manner with appropriate compassion. Requirements include: Valid Florida Driver’s License. Bachelor’s Degree preferably in Business Administration, Accounting, Customer Service or a related field. Minimum of three to five year’s experience in administrative duties at a high level of organization, preferably in a government or utility environment. Ability to be well-organized & successfully multi-task in a fast-paced environment to meet multiple demanding deadlines. Proficient personal computer skills and advanced proficiency level in Microsoft Office involving Word, Excel, Access, Outlook, Visio, Publisher, and Power Point. Knowledge of automated payroll programs/software helpful. Excellent customer service skills dealing with both internal and external customers. Excellent verbal communication skills and professional appearance. Successful completion of background check and drug screening. Strong work ethic and commitment to providing optimal customer service. Application Deadline: Monday, October 6, 2014 by 5:00 PM
Rate of Pay: $50,795.32-$67,727.10 annual salary
Application Deadline: 10/6/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: Deputy Chief
Job Description: This is a managerial, exempt position which serves under the administrative direction of the Fire Chief in overseeing all operations and personnel of the Public Safety Department. This is an advanced supervisory position, providing emergency response work and other activities and responding to citizen calls for emergency assistance due to a variety of emergency and non-emergency situations. The position is responsible for supervising subordinate officers through the chain of command; directing emergency responses within the department jurisdictional response areas, and performing various administrative duties as required, including preparing and maintaining the division budget and reporting activities to the Fire Chief/Director and other District officials. The position develops and implements programs within organizational policies; reports major activities to executive level administrators through conferences and reports. This individual exercises initiative and independent judgment in all phases of work; exercises tact and courtesy in frequent contact with District Staff, various county officials and the public; works closely with local, regional and state organizations Position may be designated to lead department in absence of Fire Chief. Minimum requirements include, but are not limited to: •Bachelor’s Degree with an approved curriculum in Public Administration, Management, Business Administration or related field; •Advanced education desired, or any equivalent training and experience which provides the required knowledge, skills, and abilities •Ten (10) years proven progressive leadership experience •Prior experience with state / local government preferred •Proven Intermediate or better proficiency in Microsoft Office, to include Word, Excel, Access, PowerPoint, and Outlook •Intermediate or better proficiency in Firehouse RMS •Successful completion of background check, drug screening and medical evaluation •CERTIFICATES, LICENSES, REGISTRATIONS: oMust maintain all required certifications and licenses, including the medical director’s clearance to perform Basic and Advanced Life Support patient care. oCertified Florida Firefighter (per F.S.S. 633) oState of Florida Fire Officer 2 certification oState of Florida EMT or Paramedic certification, with certification by department Medical Director. oPreference will be given for current FL Paramedic certification. oFor an EMT incumbent, State of Florida Paramedic certification is required within three (3) years of date of hire. oICS 100, 200, 300, 400, 700 and 800 oMust possess a valid State of Florida Driver’s License Application Submittal Deadline: Friday, October 3, 2014 by 5:00 PM.
Rate of Pay: $56,000.00-$74,669.13 annual salary
Application Deadline: 10/3/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: DPM Supervisor - (Full-Time)
Job Description: Oversee maintenance and repairs of District facilities and property. Establishment of daily communication and a mutually productive working relationship between other departments and contractors is essential. Requirements include: •Associate’s degree (AA) or equivalent from two year college or technical school; and/or 1-2 years of related or specified experience or equivalent combination of education and experience. •Knowledge of landscape, irrigation systems, janitorial, pools, recreation facilities and buildings, electrical, plumbing, heating and air conditioning, cement block and wood structures, concrete and asphalt. •Able to read and interpret blueprints, apply codes, policies, regulations, contract administration, bidding and budget management. •Able to work with large diverse population. •Proficient personal computer skills including knowledge of Microsoft Office package including Word, Excel, Access, Outlook and PowerPoint required. •Proven ability to provide excellent customer service to our residents. •Excellent verbal communication skills and professional appearance. •Successful completion of background check and drug screening. •Valid Florida Driver’s License. Application Deadline: Wednesday, October 1, 2014 by 5:00 PM
Rate of Pay: $16.53 per hour
Application Deadline: 10/1/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: Gate Attendant Substitutes - Part Time
Job Description: Gate Attendants are responsible for providing a positive community relations experience to all residents and guests by monitoring traffic flow into and out of the neighborhood communities of the Villages, answering questions and assisting in whatever way possible to help people moving in and around the Villages. This is a substitute position primarily used to fill in for absences of regularly scheduled Community Watch Staff. There are no permanent schedules related to this position, nor a guarantee of specific hours. Requirements Include: •High School Diploma or General Education Degree (GED); •Prior customer service experience preferred; •Be able to stand at gate and greet residents/guests for up to six hours at a time; •Ability to work outside in heat or cold. •Proven ability to provide excellent customer service to our residents. •Position requires attention to detail •Excellent verbal and written communication skills and professional appearance. •Successful completion of background check and drug screening. Application Deadline: Monday, October 6, 2014 by 5:00 PM
Rate of Pay: $7.93 per hour
Application Deadline: 10/6/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: Recreation Assistant - (PT)
Job Description: Under the general direction of the Facility Specialist, RFM, RAM and Supervisor the Recreation Assistant will assist in the daily operations of the facility including but not limited to the set up and break down of scheduled indoor and outdoor activities and events. Provide a friendly, welcoming atmosphere which encourages residents and guests to participate in recreation activities and promotes a safe, hospitable recreation environment. Ensure the conformance of Recreation Department and District policies at Recreation centers by following the required protocols and procedures. Requirements include: •High School or General Education Degree (GED), or one to three months related experience and/or training in lieu of education; •Valid Florida Driver’s License; •Frequently throughout the course of daily duties must be able to successfully lift and/or carry such items as chairs (approximately 18 pounds), tables (approximately 52 pounds), sports equipment, furniture, etc.; •Excellent written and verbal communication skills, as well as a professional appearance and demeanor; •Strong work ethic and commitment to providing optimal customer service; •Proven intermediate or better proficiency level in Microsoft Word, Excel (formulas) and Outlook; •Well organized and able to successfully multi-task in a fast paced environment to meet multiple demanding deadlines; •Ability to work flexible hours including nights and weekends and willingness to serve (or substitute) at other centers regardless of center size; •Ability to work independently and to comfortably open and close a recreation center, which may include working with limited natural light source depending upon time of day/year; •All candidates must successfully pass background and drug screening. Application Deadline: Thursday, October 16, 2014 by 5:00 PM
Rate of Pay: $7.95 per hour
Application Deadline: 10/16/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.