Here's what one of our Employees had to share...

"I was actually the first server hired in The Villages 21 years ago. Since then I have opened four Country Club restaurants, hosted national TV golf events and met many famous people. I have been given every opportunity to grow with The Villages. It's paradise to live here, and its also paradise to work here!"

Laurie Lape
Country Club Restaurant
General Manager,
The Villages

Job Title: Billing & Customer Service Supervisor
Job Description: Under general direction of Billing & Customer Service Manager, directs & oversees daily customer service, utility, trash & amenity fee billing & collection. Works with a general outline of tasks to be performed within the areas defined below & with minimal supervision, develops work methods & sequences to successfully accomplish these duties within the designated timeframes. This is a multi-faceted position responsible for working with all levels of management, supervises Billing & Customer Service staff in handling a wide variety of customer issues with a positive, friendly, business-like manner with appropriate compassion. Deals directly with resident inquiries, water utility software & utility engineer vendors, water & wastewater contract services, other department supervisors & staff, other government entity representatives & the general public. Supervises the 26 monthly billing cycles for the Village Center Service Area, Sumter Landing Service Area, North Sumter Utility, Village Water Conservation Area, Central Sumter Utility & Sumter Water Conservation Area. Monitors billing & collection of 53,000+ monthly bills, collection of $138+ million in annual revenue. Requirements include: Valid Florida Driver’s License. Bachelor’s Degree preferably in Business Administration, Accounting, Customer Service or a related field. Minimum of three to five year’s experience in administrative duties at a high level of organization, preferably in a government or utility environment. Ability to be well-organized & successfully multi-task in a fast-paced environment to meet multiple demanding deadlines. Proficient personal computer skills and advanced proficiency level in Microsoft Office involving Word, Excel, Access, Outlook, Visio, Publisher, and Power Point. Knowledge of automated payroll programs/software helpful. Excellent customer service skills dealing with both internal and external customers. Excellent verbal communication skills and professional appearance. Successful completion of background check and drug screening. Strong work ethic and commitment to providing optimal customer service. Application deadline: Monday, October 27, 2014 by 5:00 PM
Rate of Pay: $36,099.00-$48,132.00 annual salary
Application Deadline: 10/27/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: Recreation Assistant - (PT)
Job Description: Under the general direction of the Facility Specialist, RFM, RAM and Supervisor the Recreation Assistant will assist in the daily operations of the facility including but not limited to the set up and break down of scheduled indoor and outdoor activities and events. Provide a friendly, welcoming atmosphere which encourages residents and guests to participate in recreation activities and promotes a safe, hospitable recreation environment. Ensure the conformance of Recreation Department and District policies at Recreation centers by following the required protocols and procedures. Requirements include: •High School or General Education Degree (GED), or one to three months related experience and/or training in lieu of education; •Valid Florida Driver’s License; •Frequently throughout the course of daily duties must be able to successfully lift and/or carry such items as chairs (approximately 18 pounds), tables (approximately 52 pounds), sports equipment, furniture, etc.; •Excellent written and verbal communication skills, as well as a professional appearance and demeanor; •Strong work ethic and commitment to providing optimal customer service; •Proven intermediate or better proficiency level in Microsoft Word, Excel (formulas) and Outlook; •Well organized and able to successfully multi-task in a fast paced environment to meet multiple demanding deadlines; •Ability to work flexible hours including nights and weekends and willingness to serve (or substitute) at other centers regardless of center size; •Ability to work independently and to comfortably open and close a recreation center, which may include working with limited natural light source depending upon time of day/year; •All candidates must successfully pass background and drug screening. Application Deadline: Friday, October 24, 2014 by 5:00 PM.
Rate of Pay: $7.95 per hour
Application Deadline: 10/24/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: Recreation Service Representative (PT)
Job Description: Under the general direction of the Recreation Facilities Manager, the incumbent assists recreation personnel in the area of resident and guest relations by answering phones and interacting with walk-in customers. Other duties and accountabilities include, but are not limited to; issuing guest passes, executive trail fees, registering guests in lifestyle events, acting as a contact person to set up new resident lifestyle volunteers, interacting with existing resident lifestyle volunteers on contract renewals and room reservations, educating and informing residents/guests on recreation operation and use of facilities. Position requires optimal customer service skills, both verbal and nonverbal, which include dealing with problems and/or complaints in a courteous and professional manner at all times. Requirements Include: •High School Diploma or three to six months related experience/and or training, or equivalent combination of education and experience; •Valid Florida Driver’s License; •Must be proficient in Microsoft Word, Excel (formulas), and Outlook; •Excellent written and verbal communication skills, as well as a professional appearance and demeanor; •Strong work ethic and commitment to providing optimal customer service; •Well organized and able to successfully multi-task in a fast paced environment to meet multiple demanding deadlines; •Ability to work on weekends and willingness to work and/or substitute at other locations; •All candidates must successfully pass background and drug screening. Application deadline: Tuesday, October 21, 2014 by 5:00 PM.
Rate of Pay: $9.66 per hour
Application Deadline: 10/21/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: Recreation Supervisor (FT)
Job Description: Under general direction of the Recreation Facilities Manager, this position is responsible for promoting a healthy and active lifestyle to residents by supervising the daily operations of a Village Recreation center, and by organizing and coordinating indoor and outdoor activities, leagues, events and programs, and through the supervision, training and guidance of part time support staff. Will work within a general outline of yearly scheduled programs, as well as develop methods of implementing programs and sequences. The purpose is to create total resident/guest satisfaction with all the events that occur at the recreation centers. Requirements Include: •Bachelors Degree (BA) from a four year college or university, or one to two years related experience and/or training, or equivalent combination of education and experience; •Knowledge of senior recreation programming, principles and methods; •Excellent written and verbal communication skills, as well as professional appearance and demeanor; •Strong work ethic and commitment to providing optimal Customer Service; •Proven intermediate or better proficiency level in Microsoft Word, Excel, (formulas) and Outlook; •Ability to be well-organized & successfully multi-task in a fast paced environment to meet multiple demanding deadlines; •Valid Florida Driver’s License; •All candidates must successfully pass background and drug screening Application deadline: Monday, October 20, 2014 by 5:00 PM.
Rate of Pay: $28,284.74 annual salary
Application Deadline: 10/20/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.
Job Title: Staff Coordinator (FT)
Job Description: Under the direction of the Finance Director, directs and oversees the department’s daily office operations to ensure smooth functioning of administrative staff and functions. Works with a general outline of tasks to be performed within the areas defined below and, with minimal supervision, develops work methods and sequences to successfully accomplish these duties within the designated timeframes. Performs complex administrative duties in support of the Finance Director, as well as other professional and non-professional staff of the Finance Department. This is a multi-faceted position responsible for working with all levels of management at any given time, including but not limited to, internal and external District department members, 65 elected board members, residents, vendors, other government entity representatives and the general public. Additionally provides support to other department supervisors and works on projects as assigned. Requirements include: Bachelors Degree or equivalent from accredited four year college or university; preferably in English, secretarial science or a related field. Minimum three (3) years experience in administrative duties at a high level of organization, preferably in the Finance field. Ability to be well-organized & successfully multi-task in a fast-paced environment to meet multiple demanding deadlines. Strong work ethic and commitment to providing optimal customer service. Proven intermediate to advanced proficiency level in Microsoft Office involving Word, Excel, Access, Outlook, Visio, Publisher, and Power Point. Knowledge of automated payroll programs/software helpful. Ability to work after hours to meet timelines as needed. Excellent customer service both internal and external. Proven excellent written and verbal communication skills and professional appearance. Valid Florida Driver’s License. Ability to write reports and business correspondence to managers, clients, customers and the general public •Successful completion of background check and drug screening. Application Deadline: Wednesday, October 27, 2014 by 5:00 PM.
Rate of Pay: $24,440.00 - $32,572.80 annual salary
Application Deadline: 10/27/2014
Application Information:
Only one application per applicant is accepted. Completed applications should be returned to Human Resources, 984 Old Mill Run, The Villages, FL 32162 or Faxed to (352) 674-1910.
Click Here for an application.